Legal & Policies
Everything you need to know about how we operate, your rights, and how we handle your data at JOBA Tech Hub.
Privacy Policy
Last updated: June 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This info may include: name, email, phone number, postal address, profile picture, payment method, items requested, delivery notes, and other information you choose to provide.
2. How We Use Information
We may use the information we collect to provide, maintain, and improve our services, including to facilitate payments, send receipts, provide products and services you request, develop new features, provide customer support, develop safety features, authenticate users, and send product updates and administrative messages.
3. Sharing of Information
We may share the information we collect about you as described in this Statement or as described at the time of collection or sharing, including with third party service providers to provide you a service you requested through a partnership or promotional offering made by a third party or us.
Terms & Conditions
Last updated: June 2026
1. Acceptance of Terms
By accessing and using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services. We may modify these Terms from time to time, and such modification will be effective upon posting by us.
2. Description of Services
JOBA Tech Hub provides a range of digital services, including web development, product design, and general IT consultancy. We reserve the right to modify or discontinue, temporarily or permanently, the services with or without notice.
3. User Responsibilities
You agree not to use the services for any unlawful purpose or in any way that might harm, damage, or disparage any other party. Without limiting the proceeding sentence, you agree that you will not use the services to transmit any material that contains software viruses or any other computer code designed to interrupt or destroy the functionality of any computer software.
Refund Policy
Last updated: June 2026
1. General Refund Terms
We strive to ensure complete satisfaction with our digital services and products. If you are not satisfied with a service, please contact us within 14 days of the initial delivery to request a review of your project scope and discuss potential refunds.
2. Custom Development & Design
Due to the custom nature of web development and product design, refunds are generally evaluated on a milestone basis. If work has commenced and a milestone has been approved, that portion of the project fee becomes non-refundable. Deposits paid prior to project commencement are subject to a 10% administrative fee upon cancellation.
3. Physical Goods & Prints
For print and souvenir items, refunds or replacements will only be issued for products that arrive defective or damaged. Claims must be submitted within 7 days of delivery with photographic evidence.